Frequently asked questions

About SmileCompare

What is SmileCompare?

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SmileCompare is an independent UK-based dental treatment comparison and patient introduction service specialising in Turkey. We help patients understand their options, explore our privately assessed panel, obtain preliminary quotations and make informed choices. We are not a clinic, medical adviser or treatment provider.

Is SmileCompare a dental clinic?

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No. SmileCompare is an independent comparison and introduction service. Treatment is provided by participating clinics in Turkey, by dentists registered with the Turkish Ministry of Health. SmileCompare participating clinic dentists are not registered with the UK General Dental Council.

How is Smile Compare paid?

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Smile Compare's clinic comparison and introduction service is free for patients. If you complete treatment with a clinic introduced by Smile Compare, that clinic pays us an introducer fee calculated as a percentage of the completed treatment value. The same percentage applies to every participating clinic. No clinic can pay for preferential treatment or influence which options we present to you. We normally introduce two or three relevant clinics from our privately assessed panel, based on your stated requirements and the information available about their services. You choose which clinic to proceed with. Your treatment agreement and payments are made directly with the clinic. If you would like to know the percentage or how the introducer fee is calculated, please ask us. We will explain it openly.

Is SmileCompare independent?

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Yes. SmileCompare is not owned by, or exclusive to, any clinic. We apply a consistent assessment process to our private panel. Clinics cannot pay for preferential treatment or influence the options presented to patients, and you choose whether and where to proceed.

How are my clinic options presented?

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Smile Compare presents relevant clinic options privately from our assessed clinic panel, based on your stated requirements and the information available about their services. We normally present two or three relevant options from our assessed panel. You decide whether and where to proceed.

Dental treatment in Turkey

The information below is descriptive, not clinical advice. Suitability for any treatment depends on your individual case — discuss your specific situation with a dentist before travelling.

Why is dental treatment in Turkey cheaper than the UK?

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Operating costs, laboratory charges and exchange rates can influence pricing. Ask each clinic about the materials, implant system, treatment stages, inclusions and exclusions proposed for your case. A lower price alone does not establish comparable treatment or quality.

Is dental treatment in Turkey safe?

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All dental treatment carries risks. Our clinic assessment combines online research, independent GCR research, essential credential checks and a mandatory physical visit; it is not clinical accreditation or a guarantee of outcomes. Discuss risks and suitability directly with the treating clinic and your UK dentist, and consider a second opinion.

How long do I need to stay in Turkey for treatment?

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The length and number of visits depend on the proposed treatment and your individual case. Implant treatment may involve placement, a healing period and a return visit for the final restoration. Ask your shortlisted clinics to distinguish appointment time, recovery, healing and travel arrangements in your preliminary quotation.

What happens if something goes wrong after I get home?

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Routine post-treatment issues (cleaning, check-ups, minor adjustments) are best handled by a UK dentist — we recommend booking a check-up in the UK shortly after you return. For anything that may relate to the work carried out by the participating clinic, contact SmileCompare and we will liaise with the clinic on your behalf.

Pricing and quotes

How accurate are the prices on SmileCompare?

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The figures on our Pricing page are indicative comparisons, not final quotes or offers from SmileCompare. Clinic quotations depend on the information available, and final treatment plans and costs may change after examination or additional findings. Ask the clinic to explain and agree any proposed changes before treatment.

Are written quotations final before travel?

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Clinics provide written preliminary quotations based on the information available. Final treatment plans and costs may change following clinical examination or additional findings. Any proposed changes should be explained and agreed with the clinic before treatment proceeds.

Does the quote include flights or hotels?

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Quotes cover dental treatment only, unless the participating clinic offers an inclusive package (some do — airport transfers and accommodation are common; flights are not). The quote will list exactly what is and isn't included so you can compare on a like-for-like basis.

Are there any hidden fees?

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Ask for an itemised preliminary quotation covering inclusions, exclusions and possible additional costs. Additional findings may change the proposed treatment and cost. Any changes should be explained and agreed with the clinic before treatment proceeds.

Who provides warranties, insurance and aftercare?

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Each clinic is expected to disclose warranty terms and limitations, relevant insurance cover and exclusions, and aftercare arrangements, contacts and potential charges with its quotation. The clinic remains responsible for treatment, warranties and aftercare. SmileCompare does not sell, issue or underwrite warranties, and does not approve treatment plans.

Can SmileCompare help with English–Turkish communication?

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SmileCompare provides a personal point of contact who can communicate with Turkish clinics in both English and Turkish, helping make the process clearer and easier to navigate. This is not clinical advice, certified medical interpretation or treatment supervision.

How the process works

How do I get started?

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Submit a short enquiry with your contact details, treatment interest, budget and timing. You do not need to provide a detailed medical history, scans, X-rays or photos at first contact. We will personally review your enquiry and contact you to discuss next steps.

Do I have to commit to anything to get a quote?

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No. Enquiry and shortlisting are free with no obligation. You only commit when you accept a written quote and pay a deposit to the participating clinic of your choice.

Can I choose the clinic, or do you assign one?

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You choose. We normally present two or three relevant options from our assessed panel. Speak directly with clinics, compare factual differences in preliminary quotations and consider a second opinion. The clinic performs its own clinical assessment; you decide whether to proceed, and agreements and payments are directly with the clinic.

What if I want to speak to someone before enquiring?

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Request a call back from any page and we'll ring you at a time that suits. You can also WhatsApp 07386 294 921 or email info@smilecompare.co.uk.

Your data and privacy

What happens to my information when I enquire?

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Your enquiry is received and reviewed by SmileCompare only. Your information is shared with an identified clinic only after you give separate written consent through our Patient Clinic Introduction Consent process. Your data is never sold and never sent to clinics automatically. Full detail is in our Privacy Notice.

Is SmileCompare GDPR-compliant?

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Yes. SmileCompare Ltd is registered in England and Wales and processes personal data in line with UK GDPR. You can request access to, correction of, or deletion of your data at any time by emailing info@smilecompare.co.uk.